Our team intervenes within 48 hours, we recommend you submit a public ticket so that other developers can help to fix the issue as soon as possible.

If you purchased the item 6 months ago, please read the Item Support Policy carefully before submitting a ticket.

Note: don’t share item or server credentials on public, use the private option.

Okay
  Public Ticket #1782163
Can't install (Unexpected error occured!)
Closed

Comments

  • Pharell started the conversation

    ERROR LOG BELOW: 

    Undefined index: SERVER_ADDR in <b>H:\root\home\---\install\install.php</b> on line <b>236</b><br />↵{"result":105,"msg":"Couldn't create initial data (Error:015) Please check logs file \"application\/logs\""

    ERROR - 2018-11-13 15:39:53 --> Severity: 8192 --> The each() function is deprecated. This message will be suppressed on further calls H:\root\home\\application\third_party\MX\Modules.php 84
    ERROR - 2018-11-13 15:39:54 --> Severity: Warning --> mail(): Failed to connect to mailserver at "localhost" port 25, verify your "SMTP" and "smtp_port" setting in php.ini or use ini_set() H:\root\home\\system\libraries\Email.php 1894
    ERROR - 2018-11-13 17:39:55 --> Severity: 8192 --> The each() function is deprecated. This message will be suppressed on further calls H:\root\home\\application\third_party\MX\Modules.php 84
    ERROR - 2018-11-13 17:39:57 --> Severity: 8192 --> The each() function is deprecated. This message will be suppressed on further calls H:\root\home\\application\third_party\MX\Modules.php 84
    ERROR - 2018-11-13 17:39:57 --> Severity: 8192 --> The each() function is deprecated. This message will be suppressed on further calls H:\root\home\\application\third_party\MX\Modules.php 84
    ERROR - 2018-11-13 15:41:57 --> Severity: Warning --> mysqli::real_connect(): MySQL server has gone away H:\root\home\\system\database\drivers\mysqli\mysqli_driver.php 201
    ERROR - 2018-11-13 15:41:57 --> Severity: 8192 --> The each() function is deprecated. This message will be suppressed on further calls H:\root\home\\application\third_party\MX\Modules.php 84
    
  •  146
    Elyas replied

    Hello ,

    Thank you for your ticket ,


    To fix the problem , just downgrade your php version to 5.6 or 7 from your cpanel platform .



    Best Regards DT team.

    NearbyStores iOS => Buy now from envato

    NearbyStores Android => Buy now from envato

    Follow us on Facebook Page => Here

  • Pharell replied

    Alright, thank you!

  •  231
    Amine replied

    It's good news, good luck

    Best Regards DT team.

    Buy NearbyStore Web => Buy from DT Store

    NearbyStores iOS => Buy now from envato / Android => Buy now from envato