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I follow the steps but I receive the next error:
Severity: Warning
Message: mysqli::real_connect(): Persistent connections are disabled. Downgrading to normal
Filename: mysqli/mysqli_driver.php
How can I solve it?
Hi David ,
Thank you for your ticket ,
This error maybe be due to the database access in your server , please make sure that all the informations you have entered on the installation page are correct , then check if the user you created to access the database have the access to manage the database ( Read and Write ).
Another solution to fix this problem are to downgrade the php version of your app to 5.6 or 7 ( this step can be done in your cpanel )
Note : we recommand you to try the first option if it does not work you can try the second option
good luck in your business
Best Regards DT team.
NearbyStores iOS => Buy now from envato
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I've checked both solutions and still doesn't fix the problem. any idea?
it could be a problem of configuration of your server, the script should work correctly , try to create a new user and give it the access to use the app .
However you can send us your cpanel access to check the problem in our case .
Thank you and happy new year
Best Regards DT team.
NearbyStores iOS => Buy now from envato
NearbyStores Android => Buy now from envato
Follow us on Facebook Page => Here