Our team intervenes within 48 hours, we recommend you submit a public ticket so that other developers can help to fix the issue as soon as possible.
If you purchased the item 6 months ago, please read the Item Support Policy carefully before submitting a ticket.
Note: don’t share item or server credentials on public, use the private option.
My dashboard stopped working out of nowhere, I try to do a new installation and I only get the error "The purchase id is not compatible with this item or long number of users on the server, Please try again after 5 minutes"
The Envato API take a few minutes to verify the purchase code , please re try again and if it does not work , provide us your cpanel access to check the issues .
Thank you and happy new year
Best Regards DT team.
NearbyStores iOS => Buy now from envato
NearbyStores Android => Buy now from envato
Follow us on Facebook Page => Here
Hello,
it seems you have changed something in your server config, the dashboard is working good without any problem
----------MESSAGE----------
Severity: Warning
Message: mkdir(): Permission denied
-----------------------------------
Please make sure the server permissions if are granted
Best Regards DT team.
Buy NearbyStore Web => Buy from DT Store
NearbyStores iOS => Buy now from envato / Android => Buy now from envato
Hello thanks! <3
Your are welcome
Best Regards DT team.
Buy NearbyStore Web => Buy from DT Store
NearbyStores iOS => Buy now from envato / Android => Buy now from envato