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Hey , I'm Using and old version 1.3.2 , am satisfied with it and not looking to update now .
I have uploaded some files by mistake in the public_html with nearbystores file , I deleted the files uploaded by mistake but the app is not working giving "Token not available " .
The dashboard is working fine , but i noticed the logo image and the front website showing the old logo and words , it's like the database rests or something , can u please help!
Thank you in advance !
Hi Waleed ,
Thank you for taking the time to explain us your request ,
Could you please tell us what files did you delete from the host ?
Note : if this problem appear only in your front end pages , you can replace the fronend folder from you the version 1.3.2 ( the zip file you downloaded after purchasing the app ) , but after this operation make a backup of your source code .
Best Regards DT team.
NearbyStores iOS => Buy now from envato
NearbyStores Android => Buy now from envato
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Hey , Thank you for quick reply :)
The files i deleted doesn't belong to Nearbystores , I'm not sure if any files overwritten so i uploaded the PHP files again old ones that belong to my version application, config , system etc .. , the front and dashboard works fine , the problem is , no one use the app , it gives "Token isn't valid" .
Okey it can be related to the upload of the source another time on the server , because it will generate a new purchase code for the android app , we will need your app_config.xml file and the database access to fix the issue , please send them to us via this address : [email protected]
Best Regards DT team.
NearbyStores iOS => Buy now from envato
NearbyStores Android => Buy now from envato
Follow us on Facebook Page => Here
Sent , please ck your email .
Regards
Hey , any update?
If I delete the Whole PHP files and uploaded it again , would it work? And if yes , how I can reconnect the database and keys that already in the app ?
Hello ,
Sorry waleed we cannot help on this problem because you already made some custom changes with the app that are not from our team , secondly you are using an old version of the app so it will require us more time to analyse the reason of this issue .
Regarding the proposition you tell us about deleting the app and try again , it can works but before that make a backup of your databse and source code again , then try to delete the script re upload it again after the installation is ok you can recover the old database to get all data from the last script .
Our team will remain at your disposal for any question or help regarding our services
Best Regards DT team.
NearbyStores iOS => Buy now from envato
NearbyStores Android => Buy now from envato
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Ok thank you .
How to reconnect to the ild database after uploading the PHP source cide again.
Thank you
you have an option in phpymysql panel to import the database from another source , so once you finish the installation remove all table and import the old database version
Best Regards DT team.
NearbyStores iOS => Buy now from envato
NearbyStores Android => Buy now from envato
Follow us on Facebook Page => Here