Our team intervenes within 48 hours, we recommend you submit a public ticket so that other developers can help to fix the issue as soon as possible.

If you purchased the item 6 months ago, please read the Item Support Policy carefully before submitting a ticket.

Note: don’t share item or server credentials on public, use the private option.

Okay
  Public Ticket #2045752
Installation Error
Closed

Comments

  • Alberto started the conversation
    June 12, 2019 at 10:56pm

    At the time of installation this error appeared in version 1.7.3. Someone can help but do not make this mistake.

  • [deleted] replied
    June 14, 2019 at 4:32pm

    Alberto ,

    This screenshot will not help us to know the problem , you should open the report logs on this path application/logs and check the reason behind this error messages .


    Thanks for your understinding