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  Public Ticket #2125696
Message notification can not open in app
Closed

Comments

  •  4
    Jay started the conversation

    Hello, I have a problem. I bought both apps (iOS and Android). The bug occurs in both application. 

    When someone writes to me who has never written to me before I can not find his message. Push notification works fine. I can see a bubble with number of messages on inbox icon. But when I open inbox and refresh it there is no new message nor conversation.

    J.

  •  219
    Amine replied

    Hello, 

    We tested it, it seems is working well.

    Best Regards DT team.

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