Our team intervenes within 48 hours, we recommend you submit a public ticket so that other developers can help to fix the issue as soon as possible.

If you purchased the item 6 months ago, please read the Item Support Policy carefully before submitting a ticket.

Note: don’t share item or server credentials on public, use the private option.

Okay
  Public Ticket #2136193
Having error Couldn't create initial data (Error:015) Please check logs file "application/logs"
Closed

Comments

  • DMITRI started the conversation
    September 2, 2019 at 10:34am

    Hello, I am writing to ask for help with setting up the Dashboard. I am trying to install dashboard on Xampp localhost which uses 8080 port to communicate via HTTP. In my opinion, the problem is that the installer uses the admin path, which does not contain port  http://localhost/NBS/, but I think should be  http://localhost:8080/NBS/. How can repair it? The Log file is attached below.

    Link to log file -> http://195.250.188.101/index.php/s/cYW6iKtfzJ7CaX6

    Look forward to hearing from you soon!

    Yours faithfully,
    Dmitri

  • [deleted] replied
    September 2, 2019 at 5:09pm

    Hello , 


    It's recommanded to install the script directly in your server  to avoid any issue during the installation process.

    Make sure to have version 5.6 or 7.0 PHP in your server .


    Good luck in your business,