Our team intervenes within 48 hours, we recommend you submit a public ticket so that other developers can help to fix the issue as soon as possible.

If you purchased the item 6 months ago, please read the Item Support Policy carefully before submitting a ticket.

Note: don’t share item or server credentials on public, use the private option.

Okay
  Public Ticket #2316245
errors and questions after update to 1.8. version
Closed

Comments

  •  4
    Jay started the conversation

    Hi all, 

    thanks for updating the app. The app is very usefull for us. 

    First of all i tried to update android app:

    And I would like to ask you for adding language to menu in android app. I have added my language (it works) and name of my language to menu (I can see the item there). But no switching. 

    And the notification settings in android app doesnt work. But maybe I need to update admin first. 

    And then I trie to update admin. But seems I'm doing something wrong because after updating admin, I can see errors (attached).

    Thanks

  • [deleted] replied

    Hi Jay , 


    Thanks for submitting a ticket in our support platform ,


    The language switching is work in the app except for the toolbar title that need some improvement , we will fix it soon ,


    Please tell us what option does not work in notification setting to fix it ,


    This error has been solved and updated on the envato source code  ,





  •  4
    Jay replied

    thank you very much.

    Ad notification: there is no notification. There is only server error

    And i have found “offers” doesnt display. There is also server error.

  • [deleted] replied

    What app version do you have sir ? we have checked in our demo app everything is good .


  •   Jay replied privately
  • [deleted] replied

    Hello , 


    We will upload a new patch today that fix some of bugs reported in the current version , we recommand you to wait until the release of the update on envato and then try to update the script .


    Thank you

  •  1
    Deuzinho replied

    Please, you can post the changes in the Changelog on the product page on the Envato website. I saw that a new update was made today (06/03/2020). Taking advantage of all the changes, will we have to execute the update procedure mentioned in the correct documentation?

  •  4
    Jay replied

    After update it works fine now. But store owners can not log. There is an error - Sorry your account should be for business, to connect with the dashboard, please contact our support.

    OK, itś not need to replay. I tried to check user access possibilities and it's fine now. :)

    Thank you very much for update.

    J.