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  Public Ticket #2480679
Notification problems
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Comments

  • Dmitri started the conversation

    Hello,

    Notifications don't work, however campaign is created and submitted, clients don't get notifications (dashboard shows status pending). I would like to know how I can solve this problem.

    If you require additional information, please request I will do by best.

    Looking forward for your answer.

  • [deleted] replied

    Hello ,

    Please check if you have completed the configuration of firebase notification section in the documentation guide  , make sure to copy the firebase key in your dashboard and put the google-services.json inside your android project .

    Thank yousmile.png

  • Dmitri replied

    Hello, setup was completed correctly and test notification to 1 user works perfectly.

    And it was a bit strange suggestion  from your side:Please check if you have completed the configuration of firebase notification section in the documentation guide  , make sure to copy the firebase key in your dashboard and put the google-services.json inside your android project .

    Waiting for your  answer soon

    Best regards

  • [deleted] replied

    In this case you can check the firebase console API try to create a new notification and make sure the notification is sended to all your client , ensure also that the cronjob is configured in your server.

    Thankssmile.png

  • Dmitri replied

    Hello, I would like to receive steps how to configure cronjob.

    Best regards

  • [deleted] replied

    all the steps are mentioned in the documentation guide provided with the source code .