Our team intervenes within 48 hours, we recommend you submit a public ticket so that other developers can help to fix the issue as soon as possible.

If you purchased the item 6 months ago, please read the Item Support Policy carefully before submitting a ticket.

Note: don’t share item or server credentials on public, use the private option.

Okay
  Public Ticket #2515356
Database issue
Closed

Comments

  • rhythom1 started the conversation

    Hello, I have a few technical questions regarding the app. 


    1. When I input stores into the database, they show up on the app but sometimes they show up with the incorrect information. Sometimes the name of the store is wrong and sometimes the logo uploaded is incorrect, despite it being input correctly into the database. 

    2.  Sometimes when you click a store on the app, it then changes to another store stored within the database - This incorrectly informs the end user of the app that a certain store is located in a place where it is not. 


    3. The website uploaded on the front end advertises Nearby Stores, is there a way to customise this to advertise my own app and if so, where could i locate the files to make these changes


    Please can you answer all 3 points

    many thanks

  • [deleted] replied

    hello ,


    1. 2 . what you mentioned doesn't make sense, maybe you have entered something wrong in when adding content to the dashboard , in this case try to remove all content and try again with a clean data.

    3. the front-end page is customizable sir , please check the documentation to know which files should be changed .