Our team intervenes within 48 hours, we recommend you submit a public ticket so that other developers can help to fix the issue as soon as possible.

If you purchased the item 6 months ago, please read the Item Support Policy carefully before submitting a ticket.

Note: don’t share item or server credentials on public, use the private option.

Okay
  Public Ticket #2620393
Installation problem
Closed

Comments

  •  8
    icoderzz started the conversation

    Hello there, when I tried to istall web version it shows error "

     Please make sure that all privileges mysql user are guaranteed"

    Note: I've granted all previligies.  I've attached the server info. It is a shared plan of Namecheap.

  •  142
    Elyas replied

    your dashboard access please , we need to check if everything is configured correclty in your server.


    thank you

    Best Regards DT team.

    NearbyStores iOS => Buy now from envato

    NearbyStores Android => Buy now from envato

    Follow us on Facebook Page => Here

  •  8
    icoderzz replied

    I've sent cpanel access to your mail [email protected]. Please check mail. Thank you.

  •   icoderzz replied privately
  •  142
    Elyas replied

    Hello Sir ,


    We apologize for this late response, our developer team was on vacation these days,


    The installation problem has be fixed  , please check your dashboard and update us .

    If you like our services , please don't hesitate to give us a good review from this link : https://codecanyon.net/user/droidev-technology/reviews ,

    How i can rate your product ?

    rate-an-item-on-codecanyon.jpg

    Thanks in advance


    Best Regards DT team.

    NearbyStores iOS => Buy now from envato

    NearbyStores Android => Buy now from envato

    Follow us on Facebook Page => Here