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  Public Ticket #2763155
Users Unable to Login and Password Recovery
Closed

Comments

  • Incrediblesanta started the conversation
    April 28, 2021 at 3:20pm

    Hello,

    I have 2 issues with my app:

    1. Registered users are unable to login into their accounts. They receive an error message each time they try to login.

    2. Users also get an error code message when they try to do a password recovery.

    Please see attached screenshot for the error.

  •  142
    Elyas replied
    May 4, 2021 at 2:35pm

    this is the reason of the issue : mail() has been disabled for security reasons

    You need to check your hosting services if you have any option to enabe mail features , elsewhere you can contact your server provider for assistance .




    Best Regards DT team.

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