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  Public Ticket #2824712
LOGO can not upload
Closed

Comments

  •  1
    germaniuminc started the conversation

    Hi team

    I have an issue for uploading logo image , its not uploading. i have checked your article regading creating new folder in upload and i did it too as you mention but still not working. please check the attachment file so you can understand issue.

    i dont have separate FPT and database id so i can only share anydesk screen sharing if you need my server access because i have cloud hosting and many other domain and databases under one login.. please let me know your time so i can come online to give you access.

    let me help to solve this asap

    Thanks

  •  142
    Elyas replied

    Hello , 


    Make sure to have permission in your folder /uploads/images to read and write , if not try to run this command in your terminal :


    chmod 777 /uploads/images

    Best Regards DT team.

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  • emircankaya2911 replied

    Maybe the "images" Folder in /uploads/ does not exist :) Just create the folder "images" in /uploads and it should work now :)

  •  1
    germaniuminc replied

    okay , this problem has been solved ,


    Thanks