Our team intervenes within 48 hours, we recommend you to submit a public ticket so that other developers can help to fix the issue ASAP.
Note: don’t share item or server credentials on public, use the private option.
Few days back I'd sent you msg for custom work... in the original ticket with heading "Regarding Modification of Defly "
Not sure weather you saw it.. This is just for bring it to your notice...
Can you you kindly get back to me... in the original private ticket
Could you please share the ticket id here ,
Best Regards DT team.
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oh sorry... i copied it but forgot to paste...
here it is: PRIVATE TICKET #2825153