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  Public Ticket #2874200
Cronjob not syncing / dashboard not updating
Closed

Comments

  •  2
    Atmosphere01 started the conversation

    Hi,

    I followed the cronjob instructions in the video but cronjob is not syncing.

    I also created some test accounts and stores but the numbers do not update/decrease in the dashboard after deleting the test accounts. 

    How should I go about trying to fix it?

    Please see attachments.

    Thank you!

    Attached files:  cronjob not syncing.png
      dashboard not syncing.png

  •  100
    Ilyass replied

    Make sure your app is geneated on release version , also ensure your cronjob is configured correctly , or try to contact the hosting provider for assistance .


    Thank you

    Best Regards DT team.

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  •  2
    Atmosphere01 replied

    I contacted my hosting and they told me that the cronjob is working properly but there still seems to be a problem with the dashboard. When I add a new user or account, the number goes up. But when I delete a user or account, the number does not go down...

    Thoughts?

  •  100
    Ilyass replied

    We need access to your ftp and dashboard in order to fix the problem


    THank you

    Best Regards DT team.

    NearbyStores iOS => Buy now from envato

    NearbyStores Android => Buy now from envato

    Follow us on Facebook Page => Here