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  Public Ticket #2879613
checkout for Paypal, Stripe or Cash Payment issue
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Comments

  • lordliche started the conversation

    Hi 

    I am not able to make payment when i clic on any 3 option Paypal, Stripe or Cash payment mobile app try to change black page after it return to checkout screen and indicate payment error. Please assisit

  •  142
    Elyas replied

    check the report logs from this link sir : https://yaapaale.com/logs/LogViewer.php


    Best Regards DT team.

    NearbyStores iOS => Buy now from envato

    NearbyStores Android => Buy now from envato

    Follow us on Facebook Page => Here

  • lordliche replied

    Hi so what to do i do not understant your point how to fix it ? i still not able to validate a booking service or make payment. Can you explain more or tell me what to do.

  • lordliche replied

    Hello i am still waiting for your reply since more than week you cannot fix my issue what that it mean?i cannot use this app like this i am losing customers and my business take a lot of. Please do necessary . Nobody cannot Book a service because payment error appear. Si how i Can use this app with this error critical. You have a Bad support system you have to be more human than a bot and do more in user support.

  •  142
    Elyas replied

    Hello , 


    The source code you have is the same as our demo app , if the payment isn't working correctly it may be a reason of a missconfiguration or an issue made on the server .

    Thank you

    Best Regards DT team.

    NearbyStores iOS => Buy now from envato

    NearbyStores Android => Buy now from envato

    Follow us on Facebook Page => Here

  • lordliche replied

    So what i have to do i already follow your guide in app file. also i send you my cpanel and your reply just i have to check for misconfiguration or my server issue. Do you kiding me? i have to wait along 12 days to heart just that. as i told you i need support because when users try to booking in my app they get  "payment error" in payment section but booking is showing in admin panel. So my customers things sign app not working and try again many times i finally get manybooking for same service so i need your assistance to resolve it. If you are to busy or super support than allow who now how to assist me reply and i will get my support. because what i am seing your are too lazy or incompetent. cheers

  •  142
    Elyas replied

    we will need the debug app to check from our side , without it we can't know the source of problem 


    Best Regards DT team.

    NearbyStores iOS => Buy now from envato

    NearbyStores Android => Buy now from envato

    Follow us on Facebook Page => Here

  •   lordliche replied privately
  •  3
    Javier replied

    Hello, in my case the problem occurred in some stores, only those that do not request information from the customer. By adding custom fields to the categories of those stores, I fixed the problem.

    Hope this can help you.

  • lordliche replied

    Great i notice that but my problem occured wih all stores. Thanks for your help