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  Public Ticket #3983874
Cant delete categories
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Comments

  • janis started the conversation
    May 5, 2025 at 7:14pm

    Hello,
    I already had this issue once, here is my previous ticket ; https://droidevtech.ticksy.com/ticket/3723726/

    I was told in a new update you will fix this bug, is it fixed yet?
    I can't delete categories again, can you tell me where I can delete them myself in cpanel?

    I have deleted the stores that were under the categories but in dashboard>categories it still shows as if the categories have stores attached to them and I cant delete the categories 

  • janis replied
    May 14, 2025 at 8:36pm

    Hello,

    Any chance to get an answer on this, been waiting over a week.

    Thanks in advance

    cleardot.gif

  •  231
    Amine replied
    3 days ago on Tuesday at 6:13am

    Our apologies for the delay. We faced an unexpected situation, which caused our support to be unresponsive over the past few days. Regarding the issue, could please provide us your cpanel access to remove unused categories?

    Best Regards DT team.

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